You are entitled to an exchange or refund for regular price merchandise within 5 days of receiving the item.
All sale items are FINAL SALE.
You can return any item for a credit coupon, within 5 days from the date of delivery.
Please do not accept any order if seal is broken/unsealed at the time of delivery as such orders will not be accepted if returned.
All items purchased from MARCUSTAURUS.COM can be returned for a credit coupon within 5 days from the date of delivery.
The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code. This coupon can be used for a future purchase within 4 months on MARCUSTAURUS.COM
Please note that the product must be returned unused, unworn, unscratched soles (shoes), in the original packaging & including all tags, tissue & box. Requests for returns (refunds or exchanges) after 5 days from confirmation of your order being shipped will not be considered. In case of exchange or refund neither the original shipping cost nor the return shipping cost will be repaid.
HOW TO RETURN YOUR ORDER
Please email firstname.lastname@example.org
to notify us regarding your exchange/refund.
For self shipped returns, please use a reliable courier service and provide us the tracking id. The costs for cost for the return will never borne by the customer.
Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 5 days.
Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
A notification with the status of return will be sent to you within 48-72 working hours from the date of receiving the item.