Cancellation Policy
Order Cancellation Policy
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point.
We strictly adhere to the following cancellation policy:
If you cancel your order within 12 hours of placing the order, we charge you nothing for that.
If you cancel your order AFTER it has been shipped, the shipping fees will be deducted along with reverse shipment fee if applicable according to the transit status of your particular order.
Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed, shipping fees which will also include reverse shipment fees applied in order to bring the product back to our warehouse (restocking fees) and cancellation fees that is 15% of the order value.
KINDLY MAIL US AT THE BELOW MENTIONED MAIL ID FOR INITIATING YOUR ORDER CANCELLATION PROCESS.
ORDERS.MARCUSTAURUS@GMAIL.COM